Complaints, Compliments, Comments and Suggestions

Help us get it right

Please tell us what you think about the services provided by Scarborough, Whitby and Ryedale Mind.  If you feel you have received a good service or would like to make a comment please use this form.

If you are unhappy about the service you receive or feel you have been unfairly treated, you can make a complaint.  We welcome all complaints and take them seriously. All complaints are treated in confidence.  If you wish, a relative, friend or advocate can write to us, speak on your behalf and be with you at every stage of your complaint.

You can fill in this form or send a letter to us at

SWR Mind, The Spencer Suite, Falsgrave Community Resource Centre, Seamer Road, Scarborough, YO12 4DJ

Telephone us on 01723 356562 or email info@swrmind.org.uk

Please make sure you tell us your name, address and telephone number if you are making a complaint.  

You can read our Complaints and Compliments Policy here which will show you how we act on the complaint and when we should respond.