Complaints, Compliments, Comments and Suggestions

Help us get it right

Please tell us what you think about the services provided by Scarborough, Whitby and Ryedale Mind.  If you feel you have received a good service or would like to make a comment please use this form.

If you are unhappy about the service you receive or feel you have been unfairly treated, you can make a complaint.  We welcome all complaints and take them seriously. All complaints are treated in confidence.  If you wish, a relative, friend or advocate can write to us, speak on your behalf and be with you at every stage of your complaint.

You can fill in this form or send a letter to us at

SWR Mind, The Spencer Suite, Falsgrave Community Resource Centre, Seamer Road, Scarborough, YO12 4DJ

Telephone us on 01723 356562 or email

Please make sure you tell us your name, address and telephone number if you are making a complaint.  

You can read our Complaints and Compliments Policy here which will show you how we act on the complaint and when we should respond.