Useful organisations

In partnership with Scarborough Survivors, Scarborough Whitby and Ryedale Mind has produced a comprehensive list of organisations that we think will be helpful to people with mental health problems.

Click here to view a copy of the list.

If the organisation or type of organisation you are looking for is not on this list please contact us.

This list contains both national and local organisations in alphabetical order.

Locally, it contains both statutory and voluntary services and gives information about these services where applicable.

Many services and organisations offer ‘open access’. This means that people do not have to be referred by a third party (often a GP). Where there is a referral process, it is included in the information about a service in the entry.

Accident & Emergency

Scarborough General Hospital

Woodlands Drive


YO12 6QL

Tel:(01723) 368111

A& E departments have only limited space, facilities & staff. Though they will always respond to anyone presenting with a genuine emergency, please use your GP within surgery hours if at all possible. Working without notes or patient histories, the help that A & E is able to offer to someone with a mental health crisis is limited to assessment and emergency treatment to stabilise a person’s condition.


Advocacy Alliance

Office 28

The Street

12 Lower Clark Street


YO12 7PU

Tel: (01723) 363910

07435 965 064

Provides a free and confidential independent advocacy service throughout Scarborough, Whitby and Ryedale. Advocacy empowers individuals to have their voice heard in many ways, including talking to social workers or CPNs, or making a complaint. They provide an outreach service to people who are unable to get into the office and to those living in more rural areas. Open referral



Helpline: 020 74030888

If your home is unhappy because someone drinks too much, this service can support you. Scarborough meetings are held at Westborough Church on Thursday evenings at 7.30pm


Alcoholics Anonymous (AA)

10, Toft Green


YO1 6JT                    

Tel: (01904) 644026


Alzheimer’s Society

Scarborough, Whitby and Ryedale

Ground Floor, Unit 16

Manor Court

Scarborough Business Park


YO11 3TU

Tel: (01723) 500958

Aims to enable carers and their families and supporters to experience and sustain an acceptable quality of life through practical help and advice. They off a ‘Listening Ear’ service, an information & guidance helpline, a holiday apartment for carers and people with dementia, carer contact support meetings, outings & activities, one to one confidential support and a friendship centre. Covers Scarborough, Whitby and Ryedale.


Basics Plus

Mount View Business Park

Salisbury Street


YO12 4EH

Tel:(01723) 371335

Provides training and work experience for people with special needs through realistic work projects, including conservation and furniture restoration. Referral only. Conference facilities available, Basics Bistro Catering Bistro open Monday to Friday 9-3. Outside catering at competitive price.


Bereavement Support Service

St. Catharine’s Hospice

Throxenby Lane


YO12 5RE

Tel:(01723) 351421

Offers confidential support on a one-to-one basis with a specially trained supporter. Contact either direct or by referral from GP, healthcare professional or social worker.


British Council for Counselling & Psychotherapy

15 St John’s Business Park


LE17 4HB

Tel:(01455) 883300


British Epilepsy Association

New Anstey House

Gate Way Drive



LS19 7XY      

Tel:(0113) 2108800

Helpline: 0808 8005050

Information for sufferers and carers. Helpline staffed Monday - Thursday 9am - 430pm, Friday 9am - 4pm


The Cambridge Centre

23 Alma Square


YO11 1JR  

Tel: (01723) 367475

Confidential, free counselling and advice services for people with alcohol and drug problems and their families.


Scarborough and Ryedale Carers Resource

96 High Street


YO13 9AJ

Tel:(01723) 850155


Scarborough and Ryedale Carers Resource provides a service to all carers across the Scarborough Whitby and Ryedale areas that meets their individual needs. 

The charity helps carers deal with difficulties and lead more fulfilling lives and offers support in a number of ways including telephone support, face to face contact, training sessions, volunteering opportunities and consultation and representation work.

It also provides advice and information, emotional support, welfare benefits advice, advocacy, full carers assessments on behalf of North Yorkshire County Council and much more.


Caring Support

Allatt House

5 West Parade Road


YO12 5ED

Tel:(01723) 364808

Offers practical and emotional support to carers. Note: they are not specialists in mental health care. Open access


Castle Health Centre

3 - 4 York Place


YO11 2NP

Tel: (0330) 1239278


Centre for Stress Management

156 Westcombe Hill



Tel: 0845 680 2065


Child and Adolescent Mental Health Service

Beck House

3 West Parade Road


YO12 5ED

Tel:(01723) 352522

For children, adolescents and their families within Tees, Esk and Wear Valleys NHS Trust area. Referrals only


Citizens Advice Bureau

4 Elders Street


YO11 1DZ        

Church House



YO21 3BA

Tel:(01947) 605157

Provides free confidential, impartial and independent information, advice, advocacy and representation


Community Mental Health Team

Scarborough: (01723) 355095

Ryedale: (01653) 696661

Whitby: (01947) 820294

Teams provide assessment, care planning, evaluation for people who have severe and enduring mental illnesses.


Community Cafe & Pop-In Centre (Rainbow Centre)

St Mary’s Social Action Centre

Parish House

Castle Road


YO11 1TH

Help and support is provided on a whole range of issues, including accommodation, benefits, job availability, medical needs, physical and sexual abuse, rehabilitation, practical help (bedding, furniture, clothes, blankets for rough sleepers etc. etc.), or any number of diverse and varied problems.  There is a shower room, laundry, television lounge and community cafe.

Emergency clothing and food parcels are available for those in crisis.


Consumer Credit Counselling Service

Wade House

Merrion Centre



Tel: 0800 138 1111

Registered charity provides free independent counselling to help people solve debt problems, avoid bankruptcy and learn to handle money.


Counselling Directory

If you're in need of support, you can search this network to be connected with a professional counsellor or psychotherapist.


Department of Psychology & Counselling

Scarborough & N.E. Yorkshire NHS Trust

Woodlands Drive


Tel:(01723) 342402

Works directly with people using a variety of talking therapies.

Referrals through GP or community consultant only


Depression Alliance

20 Great Dover Street


SE1 4LX   

Tel: 0845 1232320

Offers advice and support to people suffering from depression, their families and carers


Disability Employment Adviser

JobCentre Plus

Aberdeen Walk


YO11 1XP       

Tel:(01723) 395100

The DEA can provide specialist support to disabled job seekers or disabled people already in work. They will discuss your current employment situation with you or help plan your best way into work.


Disablement Action Group

Unit 4, The Street

12 Lower Clark Street


YO12 7PW

Tel:(01723) 480029

Offers comprehensive disability information and advice on a range of issues. Publishes an access guide to Scarborough and Filey for disabled people.


Domestic Abuse Services

69a Manor Road


YO12 7RT      

Tel:(01723) 365609     


Supporting women and children in the community whose lives are affected by domestic abuse and one to one support in people’s own homes.


Dystonia Society

1st Floor

89 Albert Embankment



Tel: 0845 458 6211

Helps sufferers of neurological disorders that cause involuntary spasms.


ECT Anonymous

Flat 5

Quaker House

St Mark’s Street


LS2 9EQ          

Tel:(0113) 244 5454

Provides a confidential service for anyone who feels they have been harmed by electro convulsive therapy or who may be contemplating this treatment and for their families, carers and friends.


Filey Community Advice Centre

Evron Centre

John Street


YO14 9DW

Tel:(01723) 516677

Offers a wide range of advice facilities, including Age Concern, CAB, Carers Resource.


First Steps to Freedom

PO Box 476



Tel: 0845 841 0619

Helpline: 0845 120 2916 Monday - Thursday 10am - 10pm, Fri, Sat & Sun 10am - midnight

Helps with anxiety disorders, obsessional behaviour, eating disorders and offers support for carers of people with borderline personality disorders.


Foundation Housing

22 Victoria Road


YO11 1SD

Tel:(01723) 361100

Works with young people between 16 and 25 to advise and assist on all aspects of accommodation, including court orders, benefits and employment opportunities.


Hearing Voices Network

79 Lever Street


M1 1FL

Tel: 0845 122 8641

Offers support to people who hear voices and the people who support them



British Red Cross

88 Cockton Hill Road

Bishop Auckland

DL14 6BE

Tel: 0800 169 2030

A confidential helpline for people in distress. Trained information advisors staff the helpline


HIV and Sexual Health Counselling Service

23 Alma Square


YO11 iJR

Tel:(01723) 360633

Confidential counselling and information on HIV, Hepatitis B & C testing. For people affected by HIV/AIDS, sexually transmitted infections and sexuality issues


HOPE – Healing Our Past Experiences

141 Falsgrave Road


YO12 5EY

Office: (01723) 381811


Legal Advice Line (Mind)

Tel: 0845 225 9393

Free legal information and advice on mental health related law covering mental health, community care, capacity, discrimination/equality and human rights.


Manic Depression Fellowship

MDF The BiPolar Organisation

Castle  Works

21 St. George’s Road



Tel:(0207) 7932600


Mental Health Foundation

9th Floor

Sea Containers House

20 Upper Ground



Tel:(0207) 803 1100


Mental Health Matters

25 Station Way


YO17 7PE

Tel:(01653) 691062

In collaboration with Ryedale Housing Association, provides supported accommodation for six people with enduring mental health problems. Referral through Ryedale Housing Association


Mental Health Primary Care Team

Tel:(01723) 355348

The team comprises experienced and qualified mental health practitioners covering all GP practices in the Scarborough, Whitby and Ryedale areas. Their main roles include: assessment of anyone with a common mental health problem after referral by a GP and after discussion, helping them to reach the most appropriate services for their needs. They also help Primary Healthcare colleagues identify anyone within the practice who may have severe or enduring mental health problems with a view to improving the services offered to them. The team can offer short term intervention. Referral from GP only



15 - 19 Broadway


E15 4BQ

Tel:(0208) 519 2122

Helpline: 0845 7660 163


Narcotics Anonymous

meets in basement at

Westborough Methodist Church


YO11 1TS

Tel: 0300 999 1212

(Helpline open 10am - 10pm daily)


Meets Monday 5.30pm and Friday 6.30pm for non-judgemental support with drug problems.


National Self Harm Network


Network Advice Centre

The Coliseum

Victoria Place


YO21 1EZ

Tel:(01947) 825000

Offers free and confidential advice on welfare, consumer, employment, debt and legal issues, assistance with benefit forms, housing advice and support services and referral to other agencies where appropriate. Open access


Next Steps

7, Church Street,



YO17 9HP

Tel:(01653) 690854

Aims to provide support in a friendly, informal atmosphere for people who have a wide range of mental health difficulties and their carers. Drop-in/cafe, emotional support, gardening, cookery and video evenings are some of the activities on offer. Self referral or by support worker recommendation.


NHS Direct

(National NHS helpline)

Tel: 0845 46 47

Confidential 24-hour helpline staffed by qualified nurses and fully trained health information advisers. You can expect your call to be answered promptly. Website provides information on health services, conditions and treatment choices.


North Yorkshire Music Therapy Centre

121 Town Street

Old Malton


YO17 7HD

Tel:(01653) 698129

The national charity employs an enthusiastic team of professional music therapists to provide a mobile service for the county of North Yorkshire.  Aims to provide music therapy for a wide variety of people in schools, hospitals and day centres in our rural and urban communities, to give talks, lectures and workshops to promote understanding of the process of music therapy and to enrich the musical life of our community with a series of exciting fundraising events each year


OCD Action

Suite 506-509

Davina House

137 - 149 Goswell Road



Tel:(0207) 253 5272

Provide supports and information to anybody affected by OCD, works to raise awareness of the disorder amongst the public and frontline healthcare workers, and strives to secure a better deal for people with OCD.



The Street

12 Lower Clark Street


YO12 7PW

Tel: (01325) 461500

Relate North East offer the following services at The Street
Relationship Counselling – for couples or individuals
Family Counselling
Young People’s Counselling
Sex Therapy
Are you experiencing problems in your relationship?  Has your partner had an affair? Are you facing redundancy, experiencing financial problems or has a new baby or teenager put a strain on your family life? Even if your relationship has already broken down and you are finding it difficult to cope, we can help. If you are having sexual problems we have specialists who are trained to help you. No matter how overwhelming  the problems you are up against, counselling with Relate North East can help you get what you want out of your relationship. We offer appointments during the day and in an evening



89 Albert Embankment



Tel:0845 456 0455

Advice service Monday - Friday 10am - 1pm

Tel:(0207) 840 3188


Rethink Well Active

29-31 Falsgrave Road


YO12 5EB

Tel: (01723) 507646

Formerly National Schizophrenia Fellowship, works to help everyone affected by severe mental illness to recover a better quality of life by providing hope and empowerment through effective services.


Rural Stress Helpline

Arthur Rank Centre

Stoneleigh Park



Tel: 0845 094 8286

Non-judgemental listening service to people living in rural and isolated areas who are worried, stressed, anxious or who need information.


Salvation Army

The Citadel

Alma Parade


YO11 iSJ

Tel:(01723) 512558/378603



Samaritan House

40 Trafalgar Street West


YO12 7AS

Tel: 116 123

If you're in emotional distress or at risk of suicide, Samaritans offer a helpline, 24 hours a day, seven days a week.

They won't offer advice, or tell you what to do, but will allow you to talk about your feelings without judgment, and help you to explore other options or possibilities.



Ist Floor

Cityside House

40 Adler Street


E1 1EE

Tel:(0207) 375 1002

Helpline: 0845 7678000

Provides emotional and crisis support and up to date information on mental health services in the UK for service users, their families and carers.


Scarborough Survivors

9 Alma Square


YO11 1JR

Tel:(01723) 500222

Resource centre and meeting place for people who have or who have had experience of mental health problems. The service is service user led and independent of statutory services. We offer a range of services to support people with mental health needs: coffee bar, art room, library, computer/internet access, social activities and opportunities for volunteering.


Seasonal Affective Disorder Association

PO Box 989


BN44 3HG

Seasonal Affective Disorder is a type of winter depression that affects an estimated half a million people every winter between September and April, particularly December, January and February.



St James Community Arts Centre

Seamer Road


YO12 4DT

Tel:(01723) 341466

Scarborough churches detached youth work project supports vulnerable young people and young people in need. Aims to assist by building close relationships

Stonham HomeStay
Scarborough & Ryedale
Unit 18
The Street
Lower Clark Street
North Yorkshire
YO12 7PW
T: (01723) 366566
Stonham offers help with budgeting and debt advice, help with benefits and welfare rights, help to understand your tenancy or mortgage responsibilities, help to develop independent living skills,help with settling into your new home, help to access training, education, employment and volunteering opportunities, help to resolve neighbour disputes and help with court proceedings, tribunals or appeal hearings,


Survivors of Bereavement by Suicide

National Helpline: 0844 561 6855

The charity exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend.


Together: Working for Wellbeing

12 Old Street



Tel: (0207) 780 7300


Northern Office

Together: Working for Wellbeing

Unit 22

Unity Business Centre

26 Roundhay Road



Tel: (0113) 244 6992


Triumph Over Phobia (TOP UK)

PO Box 3760



Tel: (0845) 600 9601

aims to help sufferers of phobias, obsessive compulsive disorder and other related anxiety to overcome their fears and become ex-sufferers. We do this by running a network of self-help therapy groups.  Groups meet weekly and are structured, warm and supportive.


Turning Point

21 Mansell Street


E1 8AA

Tel:(0207) 481 7600

provides services for people with complex needs, including those affected by drug and alcohol misuse, mental health problems and people with learning disabilities.


UK Advocacy Network

8 Beulah View


LS62 2LA

User-led organisation offering advocacy service for people with mental health problems


WHISH (Whitby Hidden Impairments Support & Help Group)

WHISH is a support group for all parents, carers, individuals and professionals in the Whitby and District area who have an interest in Hidden Impairments.  These include Asperger's Syndrome, Autism, Dyslexia, Dyspraxia, Tourette's, Diabetes, Deafness, ADHD, ADD and many others.

For more information visit the website on:

Or telephone:

Helen Lee, Treasurer - (01947) 606113

Vicky Millson, Chairperson - (01947) 820176

Brenda Lyth, Secretary - (01947) 606112

Yvonne Harrison, Newsletter & Website - (01947) 841913


Whitby Disablement Action Group

Church House Centre



YO21 3BA

Tel:(01947) 821001

An organisation seeking to enable physically disabled and sensory impaired people, including people with mental health problems to live as independently as possible.


Women’s Aid Federation

PO Box 391

BS99 7WS

National Helpline Tel: (0808) 2000 247


Young Minds

40 -50 St John Street



Tel:(0207) 336 8445

National Helpline Tel: 0800 802 5544 for anyone worried about the emotional problems or behaviour of a child or young person

Charity for improving the emotional wellbeing and mental health of children and young people and to support their parents and carers