In partnership with Scarborough Survivors, Scarborough Whitby and Ryedale Mind has produced a comprehensive list of organisations that we think will be helpful to people with mental health problems.
Click here to view a copy of the list.
If the organisation or type of organisation you are looking for is not on this list please contact us.
This list contains both national and local organisations in alphabetical order.
Locally, it contains both statutory and voluntary services and gives information about these services where applicable.
Many services and organisations offer ‘open access’. This means that people do not have to be referred by a third party (often a GP). Where there is a referral process, it is included in the information about a service in the entry.
Accident & Emergency
Scarborough General Hospital
A& E departments have only limited space, facilities & staff. Though they will always respond to anyone presenting with a genuine emergency, please use your GP within surgery hours if at all possible. Working without notes or patient histories, the help that A & E is able to offer to someone with a mental health crisis is limited to assessment and emergency treatment to stabilise a person’s condition.
12 Lower Clark Street
Tel: (01723) 363910
07435 965 064
Provides a free and confidential independent advocacy service throughout Scarborough, Whitby and Ryedale. Advocacy empowers individuals to have their voice heard in many ways, including talking to social workers or CPNs, or making a complaint. They provide an outreach service to people who are unable to get into the office and to those living in more rural areas. Open referral
Helpline: 020 74030888
If your home is unhappy because someone drinks too much, this service can support you. Scarborough meetings are held at Westborough Church on Thursday evenings at 7.30pm
Alcoholics Anonymous (AA)
10, Toft Green
Tel: (01904) 644026
Scarborough, Whitby and Ryedale
Ground Floor, Unit 16
Scarborough Business Park
Tel: (01723) 500958
Aims to enable carers and their families and supporters to experience and sustain an acceptable quality of life through practical help and advice. They off a ‘Listening Ear’ service, an information & guidance helpline, a holiday apartment for carers and people with dementia, carer contact support meetings, outings & activities, one to one confidential support and a friendship centre. Covers Scarborough, Whitby and Ryedale.
Mount View Business Park
Provides training and work experience for people with special needs through realistic work projects, including conservation and furniture restoration. Referral only. Conference facilities available, Basics Bistro Catering Bistro open Monday to Friday 9-3. Outside catering at competitive price.
Bereavement Support Service
St. Catharine’s Hospice
Offers confidential support on a one-to-one basis with a specially trained supporter. Contact either direct or by referral from GP, healthcare professional or social worker.
British Council for Counselling & Psychotherapy
15 St John’s Business Park
British Epilepsy Association
New Anstey House
Gate Way Drive
Helpline: 0808 8005050
Information for sufferers and carers. Helpline staffed Monday - Thursday 9am - 430pm, Friday 9am - 4pm
The Cambridge Centre
23 Alma Square
Tel: (01723) 367475
Confidential, free counselling and advice services for people with alcohol and drug problems and their families.
Scarborough and Ryedale Carers Resource
96 High Street
Scarborough and Ryedale Carers Resource provides a service to all carers across the Scarborough Whitby and Ryedale areas that meets their individual needs.
The charity helps carers deal with difficulties and lead more fulfilling lives and offers support in a number of ways including telephone support, face to face contact, training sessions, volunteering opportunities and consultation and representation work.
It also provides advice and information, emotional support, welfare benefits advice, advocacy, full carers assessments on behalf of North Yorkshire County Council and much more.
5 West Parade Road
Offers practical and emotional support to carers. Note: they are not specialists in mental health care. Open access
Castle Health Centre
3 - 4 York Place
Tel: (0330) 1239278
Centre for Stress Management
156 Westcombe Hill
Tel: 0845 680 2065
Child and Adolescent Mental Health Service
3 West Parade Road
For children, adolescents and their families within Tees, Esk and Wear Valleys NHS Trust area. Referrals only
Citizens Advice Bureau
4 Elders Street
Provides free confidential, impartial and independent information, advice, advocacy and representation
Community Mental Health Team
Scarborough: (01723) 355095
Ryedale: (01653) 696661
Whitby: (01947) 820294
Teams provide assessment, care planning, evaluation for people who have severe and enduring mental illnesses.
Community Cafe & Pop-In Centre (Rainbow Centre)
St Mary’s Social Action Centre
Help and support is provided on a whole range of issues, including accommodation, benefits, job availability, medical needs, physical and sexual abuse, rehabilitation, practical help (bedding, furniture, clothes, blankets for rough sleepers etc. etc.), or any number of diverse and varied problems. There is a shower room, laundry, television lounge and community cafe.
Emergency clothing and food parcels are available for those in crisis.
Consumer Credit Counselling Service
Tel: 0800 138 1111
Registered charity provides free independent counselling to help people solve debt problems, avoid bankruptcy and learn to handle money.
If you're in need of support, you can search this network to be connected with a professional counsellor or psychotherapist.
Department of Psychology & Counselling
Scarborough & N.E. Yorkshire NHS Trust
Works directly with people using a variety of talking therapies.
Referrals through GP or community consultant only
20 Great Dover Street
Tel: 0845 1232320
Offers advice and support to people suffering from depression, their families and carers
Disability Employment Adviser
The DEA can provide specialist support to disabled job seekers or disabled people already in work. They will discuss your current employment situation with you or help plan your best way into work.
Disablement Action Group
Unit 4, The Street
12 Lower Clark Street
Offers comprehensive disability information and advice on a range of issues. Publishes an access guide to Scarborough and Filey for disabled people.
Domestic Abuse Services
69a Manor Road
Supporting women and children in the community whose lives are affected by domestic abuse and one to one support in people’s own homes.
89 Albert Embankment
Tel: 0845 458 6211
Helps sufferers of neurological disorders that cause involuntary spasms.
St Mark’s Street
Tel:(0113) 244 5454
Provides a confidential service for anyone who feels they have been harmed by electro convulsive therapy or who may be contemplating this treatment and for their families, carers and friends.
Filey Community Advice Centre
Offers a wide range of advice facilities, including Age Concern, CAB, Carers Resource.
First Steps to Freedom
PO Box 476
Tel: 0845 841 0619
Helpline: 0845 120 2916 Monday - Thursday 10am - 10pm, Fri, Sat & Sun 10am - midnight
Helps with anxiety disorders, obsessional behaviour, eating disorders and offers support for carers of people with borderline personality disorders.
22 Victoria Road
Works with young people between 16 and 25 to advise and assist on all aspects of accommodation, including court orders, benefits and employment opportunities.
Hearing Voices Network
79 Lever Street
Tel: 0845 122 8641
Offers support to people who hear voices and the people who support them
British Red Cross
88 Cockton Hill Road
Tel: 0800 169 2030
A confidential helpline for people in distress. Trained information advisors staff the helpline
HIV and Sexual Health Counselling Service
23 Alma Square
Confidential counselling and information on HIV, Hepatitis B & C testing. For people affected by HIV/AIDS, sexually transmitted infections and sexuality issues
HOPE – Healing Our Past Experiences
141 Falsgrave Road
Office: (01723) 381811
Legal Advice Line (Mind)
Tel: 0845 225 9393
Free legal information and advice on mental health related law covering mental health, community care, capacity, discrimination/equality and human rights.
Manic Depression Fellowship
MDF The BiPolar Organisation
21 St. George’s Road
Mental Health Foundation
Sea Containers House
20 Upper Ground
Tel:(0207) 803 1100
Mental Health Matters
25 Station Way
In collaboration with Ryedale Housing Association, provides supported accommodation for six people with enduring mental health problems. Referral through Ryedale Housing Association
Mental Health Primary Care Team
The team comprises experienced and qualified mental health practitioners covering all GP practices in the Scarborough, Whitby and Ryedale areas. Their main roles include: assessment of anyone with a common mental health problem after referral by a GP and after discussion, helping them to reach the most appropriate services for their needs. They also help Primary Healthcare colleagues identify anyone within the practice who may have severe or enduring mental health problems with a view to improving the services offered to them. The team can offer short term intervention. Referral from GP only
15 - 19 Broadway
Tel:(0208) 519 2122
Helpline: 0845 7660 163
meets in basement at
Westborough Methodist Church
Tel: 0300 999 1212
(Helpline open 10am - 10pm daily)
Meets Monday 5.30pm and Friday 6.30pm for non-judgemental support with drug problems.
National Self Harm Network
Network Advice Centre
Offers free and confidential advice on welfare, consumer, employment, debt and legal issues, assistance with benefit forms, housing advice and support services and referral to other agencies where appropriate. Open access
7, Church Street,
Aims to provide support in a friendly, informal atmosphere for people who have a wide range of mental health difficulties and their carers. Drop-in/cafe, emotional support, gardening, cookery and video evenings are some of the activities on offer. Self referral or by support worker recommendation.
(National NHS helpline)
Tel: 0845 46 47
Confidential 24-hour helpline staffed by qualified nurses and fully trained health information advisers. You can expect your call to be answered promptly. Website provides information on health services, conditions and treatment choices.
North Yorkshire Music Therapy Centre
121 Town Street
The national charity employs an enthusiastic team of professional music therapists to provide a mobile service for the county of North Yorkshire. Aims to provide music therapy for a wide variety of people in schools, hospitals and day centres in our rural and urban communities, to give talks, lectures and workshops to promote understanding of the process of music therapy and to enrich the musical life of our community with a series of exciting fundraising events each year
137 - 149 Goswell Road
Tel:(0207) 253 5272
Provide supports and information to anybody affected by OCD, works to raise awareness of the disorder amongst the public and frontline healthcare workers, and strives to secure a better deal for people with OCD.
12 Lower Clark Street
Tel: (01325) 461500
89 Albert Embankment
Tel:0845 456 0455
Advice service Monday - Friday 10am - 1pm
Tel:(0207) 840 3188
Rethink Well Active
29-31 Falsgrave Road
Tel: (01723) 507646
Formerly National Schizophrenia Fellowship, works to help everyone affected by severe mental illness to recover a better quality of life by providing hope and empowerment through effective services.
Rural Stress Helpline
Arthur Rank Centre
Tel: 0845 094 8286
Non-judgemental listening service to people living in rural and isolated areas who are worried, stressed, anxious or who need information.
40 Trafalgar Street West
Tel: 116 123
If you're in emotional distress or at risk of suicide, Samaritans offer a helpline, 24 hours a day, seven days a week.
They won't offer advice, or tell you what to do, but will allow you to talk about your feelings without judgment, and help you to explore other options or possibilities.
40 Adler Street
Tel:(0207) 375 1002
Helpline: 0845 7678000
Provides emotional and crisis support and up to date information on mental health services in the UK for service users, their families and carers.
9 Alma Square
Resource centre and meeting place for people who have or who have had experience of mental health problems. The service is service user led and independent of statutory services. We offer a range of services to support people with mental health needs: coffee bar, art room, library, computer/internet access, social activities and opportunities for volunteering.
Seasonal Affective Disorder Association
PO Box 989
Seasonal Affective Disorder is a type of winter depression that affects an estimated half a million people every winter between September and April, particularly December, January and February.
St James Community Arts Centre
Scarborough churches detached youth work project supports vulnerable young people and young people in need. Aims to assist by building close relationships
Survivors of Bereavement by Suicide
National Helpline: 0844 561 6855
The charity exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend.
Together: Working for Wellbeing
12 Old Street
Tel: (0207) 780 7300
Together: Working for Wellbeing
Unity Business Centre
26 Roundhay Road
Tel: (0113) 244 6992
Triumph Over Phobia (TOP UK)
PO Box 3760
Tel: (0845) 600 9601
aims to help sufferers of phobias, obsessive compulsive disorder and other related anxiety to overcome their fears and become ex-sufferers. We do this by running a network of self-help therapy groups. Groups meet weekly and are structured, warm and supportive.
21 Mansell Street
Tel:(0207) 481 7600
provides services for people with complex needs, including those affected by drug and alcohol misuse, mental health problems and people with learning disabilities.
UK Advocacy Network
8 Beulah View
User-led organisation offering advocacy service for people with mental health problems
WHISH (Whitby Hidden Impairments Support & Help Group)
WHISH is a support group for all parents, carers, individuals and professionals in the Whitby and District area who have an interest in Hidden Impairments. These include Asperger's Syndrome, Autism, Dyslexia, Dyspraxia, Tourette's, Diabetes, Deafness, ADHD, ADD and many others.
For more information visit the website on:
Helen Lee, Treasurer - (01947) 606113
Vicky Millson, Chairperson - (01947) 820176
Brenda Lyth, Secretary - (01947) 606112
Yvonne Harrison, Newsletter & Website - (01947) 841913
Whitby Disablement Action Group
Church House Centre
An organisation seeking to enable physically disabled and sensory impaired people, including people with mental health problems to live as independently as possible.
Women’s Aid Federation
PO Box 391
National Helpline Tel: (0808) 2000 247
40 -50 St John Street
Tel:(0207) 336 8445
National Helpline Tel: 0800 802 5544 for anyone worried about the emotional problems or behaviour of a child or young person
Charity for improving the emotional wellbeing and mental health of children and young people and to support their parents and carers